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Catalogs - Midwest Wheel

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TruckLite Cascadia Headlights

29TruckLite Cascadia Headlights130003042021


Trux Beacons and Directionals

29Trux Beacons and Directionals130003042021


Trux Lights

29Trux Lights130003042021


Dorman Diesel Decoder

37Dorman Diesel Decoder130005262021


Dorman HD Sensors and NOX Sensors

30Dorman HD Sensors and NOX Sensors


Hendrickson Truck and Trailer Suspension

38Hendrickson Truck and Trailer Suspension


PAI Cylinder Heads Assemblies

30PAI Cylinder Heads Assemblies130003042021


Retrac Highrise Folding Rear Entry Step

32Retrac Highrise Folding Rear Entry Step130003042021


Right Weigh Load Scales

38Right Weigh Load Scales130003042021


SKIDDD Wheel Indicator

39SKIDDD Wheel Indicator130003042021


Thermal Solutions Manufacturing Radiators and Charge Air Coolers

30Thermal Solutions Manufacturing Radiators and Charge Air C


Trux Flashlight and Lucas Products

29Trux Multi Functional USB Rechargeable LED Flashlight 10Ne


Dayco Continental Automann Heater and Radiator Hose

06Dayco Continental Automann Heater and Radiator Hose1300101


Exhaust Catalog

17Exhaust Catalog


Lucas Oil Grease Tech Tip

10Lucas Oil Grease Tech Tip130010122021


Minimizer Floor Mats

35Minimizer Floor Mats022210122021


Shop Tools and Equipment Catalog

37Shop Tools and Equipment Catalog


SKF Hyatt Seals Hub Caps and Bearings

05SKF Hyatt Seals Hub Caps and Bearings and Hub Assemblies


return-policy

Return Policy

Clear, fair, and transparent — our return policy ensures confidence with every purchase.

General Policy

At Midwest Wheel Companies, we are committed to providing high-quality products and customer satisfaction. If you receive an incorrect, damaged, or defective item, or need to return a part that does not meet your needs, we will work with you to resolve the issue quickly and fairly.

Most new, unused items may be returned within 30 days of delivery, subject to the conditions below. All returns are subject to inspection and must comply with the requirements of this policy.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The item must be unused, uninstalled, and in its original packaging.
  • All components, accessories, and documentation must be included.
  • Returns must be accompanied by a copy of the invoice or packing slip.

The following items are non-returnable:

  • Electrical or electronic components that have been opened or installed
  • Special-order, custom, or non-stock items
  • Hazardous materials including oils, chemicals, and aerosols
  • Any item marked “Non-Returnable” at the time of sale

Return Authorization

All returns require a Return Goods Authorization (RGA) number. To obtain an RGA:

  • Contact your Midwest Wheel sales representative or local branch, or email returns@midwestwheel.com.
  • Provide your invoice number, part number(s), and reason for return.
  • Unauthorized returns may be refused or subject to additional fees.

Restocking Fees

Standard restocking fees may apply depending on the reason for return:

  • 0% restocking fee for Midwest Wheel errors, defective parts, or shipping damage.
  • Up to 25% restocking fee for customer-initiated returns (ordered in error, no longer needed, etc.).
  • Higher fees may apply for special-order, drop-ship, or non-stock items.

Refunds and Credits

Once your return is received and inspected, approved refunds will be processed within 5–10 business days. Credits will be issued to your original method of payment or your Midwest Wheel account. Shipping and handling charges are non-refundable unless the return is due to an error on our part.

Exchanges

If you need to exchange an item, please contact your local branch or sales representative. A new order will be processed, and credit will be issued once the original item is received and approved.

Shipping Your Return

All authorized returns should be shipped to your nearest Midwest Wheel branch unless otherwise directed. We recommend using a trackable carrier and retaining your tracking information until the return is processed.

Contact Information

If you have any questions or need assistance with a return, please contact us:

Policy Updates

Midwest Wheel Companies reserves the right to modify or update this Return Policy at any time. All changes will be posted on this page with the updated effective date shown above.


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